Safer America, California SB 553 workplace violence prevention: a front desk employee calmly talking with an upset visitor while a coworker stands by
California employers · SB 553 · Labor Code section 6401.9

California made workplace violence prevention the law. We handle all of it.

Since July 1, 2024, almost every employer in California has needed a written Workplace Violence Prevention Plan, yearly employee training, and a violent incident log. We write the plan, walk your site, train your people, set up your log, and come back every year to keep it current.

Training in person or by live video · Quoted for your workplace · Page last reviewed October 2026

Practice a response together

A tense moment at the front desk

A visitor walks up to your front desk upset, raising their voice and demanding to see a manager. Your receptionist is the only one there. Walk through it with your team:

  1. What would you say first?The first words set the tone. Calm, simple and respectful buys time and space.
  2. Who would you call for support?Everyone should know who to bring in, and how, without leaving a coworker alone.
  3. How would you report what happened?SB 553 expects every incident to be logged, injury or not, and reported without fear of reprisal.

If your team gave three different answers, that is what training is for. We practice moments like this live, in person or by video.

Ask Questions
A stricter rule is coming

Cal/OSHA's Standards Board has until December 31, 2026 to adopt a permanent workplace violence prevention standard for general industry. The draft goes further than today's law: more required hazard inspections, more records kept for five years, and coverage for employer-provided transportation.

The final text is not adopted yet, and today's law is what applies until it is. We build your plan to today's law, follow the rulemaking, and bring your plan in line with the final version at your annual review.

Who has to comply

Does this apply to you? Almost certainly.

SB 553 covers nearly every employer in California, in every industry. The exceptions are narrow, and a small business is usually not one of them.

Covered

  • Any workplace open to the public, no matter how small
  • Any workplace with 10 or more employees on site at any time
  • Offices, retail, restaurants, hotels, warehouses, construction, property management, and more
  • Nonprofits, schools, and religious organizations, as employers of their staff

Not covered

  • Workplaces with fewer than 10 employees on site at all times and closed to the public
  • Employees teleworking from a place they choose, outside the employer's control
  • Health care facilities covered by Cal/OSHA's separate health care standard (Title 8, section 3342)
  • Certain law enforcement agencies and corrections facilities

Not sure where you fall? Call (310) 422-6172. If you're exempt, we'll tell you on the first call.

What the law requires

Four things every covered employer needs

Cal/OSHA has been enforcing these since July 1, 2024. A plan sitting in a drawer that nobody has been trained on does not meet them.

One

A written plan

In writing, available to employees at all times, and in effect in every work area. It can be its own document or a standalone section of your Injury and Illness Prevention Program (IIPP).

What the plan must include
  • Who is responsible for the plan, by name or job title
  • How employees take part in building and reviewing it
  • How you coordinate with other employers who share the site
  • How reports are accepted and answered, and a ban on retaliation
  • How supervisors and employees are held to the plan
  • How employees report incidents or concerns, to you or to police, without fear of reprisal
  • Emergency response: alerts, evacuation or sheltering, and how to get help
  • How training is developed and given
  • How hazards are found and evaluated, including inspections
  • How hazards get corrected in a timely way
  • What happens after an incident, including the investigation
  • A review at least once a year, after an incident, and when a gap shows up
Two

Training every year

When the plan starts, every year after, and again when a new hazard turns up or the plan changes. It has to be in language your employees understand, with a live chance to ask questions of someone who knows your plan.

What the training must cover
  • Your plan, how to get a free copy, and how to take part in it
  • What the law defines as workplace violence and what it requires
  • How to report incidents or concerns without fear of reprisal
  • The hazards of their job, what's being done about them, and how to get help
  • Strategies to avoid physical harm
  • The violent incident log and how to get copies of records
Three

A violent incident log

Every incident gets logged, injury or not, with no names or personal identifying details. Each entry records the date, time and place, the type of violence, what happened, who was involved by category, the circumstances, and what was done about it.

Four

Records you can hand over

Hazard records, incident logs and investigation records: kept at least five years. Training records (dates, content, trainer names and qualifications, attendees): at least one year. Employees can ask for copies free of charge, and you have 15 calendar days to provide them.

What we do

Everything SB 553 asks for, handled by one team

You shouldn't need a consultant for the plan, a different vendor for the training, and a spreadsheet nobody owns for the log. We do all of it, and we come back.

One

Your written plan

Drafted around your actual workplace and people, not a fill-in-the-blank template. Every required element, the names and roles you choose, written so your employees can actually read it.

Two

Hazard walkthrough

An on-site visit to find and evaluate hazards: entrances, working alone, late shifts, cash handling, poorly lit areas, and how help would really get called. Written up so the findings and fixes are on record.

Three

Employee training

The required initial and annual training, taught live by a qualified instructor, in person or by live video, with real time for questions. It covers everything the law lists.

Four

Employee involvement

The law expects employees to have a real part in building and reviewing the plan. We run that input for you and document it.

Five

Incident log & records

A violent incident log set up the way the law describes it, plus a simple system for training and hazard records, so you can produce them within 15 days when someone asks.

Six

Annual review

Every year we review the plan, the log and any incidents, update what needs updating, and run the annual training. When Cal/OSHA's final standard is adopted, this is where your plan catches up.

The law asks you to train employees in strategies to avoid physical harm. For most compliance vendors that's a slide. For us it's the whole curriculum.

Our training was written by our founder, Chuck Heacock, over thirty years of building safety programs for ordinary people: how to read someone winding up, stay level, make space, and get out. Qualified instructors teach it, the same way in every workplace.

How it works

From first call to compliant

  1. Call or fill in the formA real person gets back to you within one business day.
  2. We check where you standWhether SB 553 applies, what you already have, and what's missing.
  3. You get a firm numberQuoted for your workplace, in writing, before you commit to anything.
  4. Walkthrough and planWe visit, gather employee input, and draft your plan for you to review and adopt.
  5. Training and logWe train your people live and set up your incident log and records.
  6. Every year afterWe come back to review the plan and run the annual training.

Price depends on how many locations you have, how many employees need training, and whether training is in person or by video. Nothing is priced before we know your workplace.

Straight about it

What we do, and what we don't

What we do

  • Write your plan around your real workplace
  • Walk your site and document hazards and fixes
  • Teach the required training live, in person or by video
  • Set up your incident log and records
  • Review and update everything every year

What we don't do

  • Give legal advice. We're not a law firm. If you want a legal opinion on your plan, have your attorney review it
  • Guarantee the outcome of a Cal/OSHA inspection
  • Write plans for health care facilities covered by section 3342
  • Provide guards, armed personnel, or investigations
  • Sell cameras, locks, or hardware
SB 553 questions

Straight answers

We already have an Injury and Illness Prevention Program (IIPP). Do we need a separate plan?

Not necessarily a separate document. The law lets your workplace violence plan be its own document or a standalone section inside your IIPP. What it can't be is a sentence or two added to the IIPP. It has to contain every required element and be in effect in every work area.

Can the training be online?

The law requires a live chance for employees to ask questions of someone who knows your plan. A recorded video on its own doesn't meet that. We teach the training live, either in person or by video call, with real time for questions.

Does SB 553 cover our remote employees?

Employees teleworking from a place they choose, outside your control, are excluded. Anyone who works at a location you control, even part of the week, is covered.

We're a small business. Are we exempt?

Only if both of these are true: fewer than 10 employees are on site at any time, and the workplace is not open to the public. A five-person shop with a front counter is covered. If you are exempt, we'll tell you so on the first call.

We have more than one location in California.

The plan has to address the hazards of each work area and operation, so every site gets looked at. We can cover all of your California locations under one coordinated plan, with each site's hazards written in.

Who has to be named in the plan?

The people responsible for carrying it out, by name or job title. You choose them. We write each role clearly so nobody is guessing who does what when something happens.

Do you write the plan, or do we?

We draft it around your workplace and your people, and you review and adopt it. It is your plan and your company stays responsible for following it. We make sure it says what the law requires and that your people actually know it.

What happens on December 31, 2026?

That is the deadline for Cal/OSHA's Standards Board to adopt a permanent workplace violence prevention standard for general industry. The draft adds requirements beyond today's law. Until the final rule is adopted, today's law is what applies. When it is adopted, your annual review is where we bring your plan in line with it.

We're in Texas or another state. Does SB 553 apply to us?

No. SB 553 is a California law. Outside California, organizations book the same written plan, walkthrough and training because it is a smart thing to have, not because a state requires it.

This page summarizes California Labor Code section 6401.9 (SB 553) as of October 2026. It is general information, not legal advice. For your specific situation, check the current law and Cal/OSHA's workplace violence guidance, or ask your attorney.

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