Single-site congregation · approx. 380 weekly attendance (fictional example)
Riverside Fellowship's greeters and ushers are attentive and its main sanctuary is easy to see across, but the building has no written plan for what happens after someone notices a problem. Two entrances lack any way to lock down quickly, the children's wing check-in process relies on volunteers recognizing faces rather than a system, and no one has a defined role for calling 911 versus handling a situation quietly. None of this is unusual. Almost every congregation we walk into looks like this the first time. Four of the six findings below cost nothing to fix, and we've flagged which ones.
| Buildings on site | One sanctuary building, one education wing, connected breezeway |
| Public entrances | Four, one staffed during services |
| Weekly programs | Sunday services, midweek youth group, preschool (weekdays) |
| Existing security measures | Volunteer greeter team, exterior lighting, no cameras or access control |
| Area | What we found | Priority |
|---|---|---|
| Children's wing check-in | Volunteers release children by recognizing parents' faces. No matching tag or code system. | High |
| Rear fellowship hall doors | Propped open during setup for events and often stay that way through the service. | High |
| Emergency communication | No agreed-on way to alert the children's wing or the sound booth if something happens at the front. | High |
| Greeter team roles | Greeters are welcoming but no one has been assigned who calls 911, and who does not. | Medium |
| Parking lot lighting | Adequate near the main entrance, dark along the east fence line used for evening drop-off. | Medium |
| Written plan | No document exists. What staff know lives in conversation, not on paper. | Low, but foundational |
Start with the greeter and usher team, since they're first to any door. The children's ministry module should follow immediately after, given the check-in finding above. Leadership should sit in on at least one session so the plan isn't only understood by volunteers.